Refund policy

RETURN & REFUND POLICY

At MAURYA GLITZ, we want you to feel confident with every purchase.

If you have an issue with your order or would like to request a return or exchange, please contact us at hello@mauryaglitz.com with your order number and details of your request.

RETURN ELIGIBILITY

To be considered for a return or exchange, the item should be:

• Unused and unworn
• In its original condition
• Returned with its original packaging, tags and accessories, wherever applicable

All return and exchange requests are subject to review and approval by MAURYA GLITZ.

DAMAGED, DEFECTIVE OR INCORRECT ITEMS

If you receive an item that is damaged, defective or different from what you ordered, please contact us as soon as possible.

Please include:

• Your order number
• A brief description of the issue
• Clear photographs or videos of the product
• Photographs of the packaging, where relevant

Once reviewed, our team will advise you on the appropriate resolution.

RETURNS & EXCHANGES

Eligibility for a return or exchange may depend on the product, its condition and the circumstances of the request.

Please do not send any item back before contacting MAURYA GLITZ and receiving return instructions.

Items returned without prior approval may not be accepted.

REFUNDS

If a refund is approved, it will be processed after the returned item has been received and inspected.

Approved refunds will generally be issued to the original payment method, subject to payment-provider processing times.

Any applicable shipping, handling or other non-refundable charges will be communicated where relevant.

EXCHANGES

Approved exchanges are subject to product availability.

If the requested replacement product is unavailable, our team will discuss the available alternatives with you.

RETURN SHIPPING

Return shipping arrangements and any applicable charges will be communicated when your request is approved.

Please package returned jewellery securely to prevent damage during transit.

ORDER CANCELLATIONS

If you wish to cancel an order, please contact us as soon as possible.

Once an order has been processed or dispatched, cancellation may no longer be possible.

JEWELLERY CONDITION

Gold-plated and anti-tarnish jewellery can naturally change over time depending on wear, storage and exposure.

Changes caused by normal wear, improper storage, contact with chemicals, perfume, lotions, moisture or failure to follow recommended jewellery-care instructions may not be considered a manufacturing defect.

CONTACT US

For questions regarding returns, exchanges or refunds, please contact:

MAURYA GLITZ
Email: hello@mauryaglitz.com
Website: www.mauryaglitz.com

We will review each request fairly and do our best to provide a smooth resolution.